Receptionist Must-Have Resume Skills and Keywords
Are you interested in improving your job outlook and increasing your salary? How can you demonstrate that you are the most qualified candidate for a Receptionist position? Of course continuing to gain experience working as a Receptionist may be your best qualification, but there are other ways you can also develop your skills, like continuing education or volunteer opportunities. More immediately, however, you can be ready for your next opportunity or promotion by educating yourself about the duties, responsibilities, and required skills of a Receptionist and making sure your resume reflects your experience properly. In order to do so, you’ll want to know that both employers hiring for a Receptionist and those who list the position of Receptionist on their resumes predominantly feature Receptionist and Answer Phones as the most common and important terms, respectively. But the list quickly begins to diverge with resumes showing Data Entry, Cashier and Scanning at positions three, four and five, while job listings show a different pattern. Do you know what you would list? We designed the ZipRecruiter Career Keyword Mapper to help you solve this problem and hopefully improve your resume. Using machine learning tools paired with industry research, our Marketplace Research Team helped analyze millions of job postings and resumes to identify the most important keywords related to Receptionist jobs. Our goal is to help you discover opportunities to improve your resume or to help you understand what skills and qualifications you need to be a Receptionist or to advance your career into beyond this role.
Top Skills Mentioned in Job Descriptions
The most important keyword to employers in Receptionist job descriptions is Receptionist, appearing in a massive 45.83% of job postings. If you don’t have Receptionist listed on your resume, there may not be a reason to apply. Data Entry, Calendaring and Front Office are still quite important, but a smaller sliceof the employer Receptionist job postings with their combined total of 19.55%. At 16.46%, Scanning, Phone Skills, Vendor Management, and Recruiting appear far less frequently, but are still a significant portion of the 10 top Receptionist skills and requirements according to employers.
Top Skills Mentioned in Resumes
The most important keyword listed on resumes featuring Receptionist experience is Receptionist, appearing an overwhelmingly 42.95% of the time. Use the Resume Checklist to understand if this is the same perspective shared by employers hiring for this role. Cashier, Scanning, and Invoicing are still quite common, and a respectable share of skills found on resumes for Receptionist with 19.75% of the total. At 15.86%, Outlook, Clinic, Vendor Management, and Calendaring appear far less frequently, but are still a significant portion of the 10 top Receptionist skills and qualifications found on resumes.
Most Important Skills Required to Be a Receptionist as Listed by Employers and Employees
Here is a simple table of the top 10 skills and qualifications as listed by employers in Receptionist job postings since January of 2018, followed by the top 10 skills and qualifications most commonly listed by people who held the title of Receptionist on their resumes.
Top Receptionist Skills
|Skills Required by Employers
|Skills Listed by Employees
Receptionist Resume Checklist
Our Resume Keyword Checklist is based upon an analysis of the most commonly found terms within both job descriptions and resumes for Receptionist roles. Our algorithm helps isolate phrases and patterns to identify the most frequently recurring and reused keywords from each data source, while correcting for uncommon and outlier results. Various heuristic methodologies are then applied to ultimately create two top 20 lists of the most important and significant skills, certificates and requirements found within Receptionist job postings and resumes. We then merge the two lists together and use a combination of statistics and rules-based scenarios to create a list that is audited by the Marketplace Research team, and finally turned into the checklist you see below. Our hope is that knowing this information can help you make your best impression with your next potential employer.
Uncommon Keywords on Receptionist Resumes
Employer job listings tend to list Recruiting as requirements in Receptionist job descriptions; however, job seekers mention them far less frequently on their resumes. If you possess this experience, including this keyword prominently on your resume when applying for a Receptionist role may help you stand out more to hiring managers.
Common Keywords on Receptionist Resumes
Both employer job listings and resumes from people who’ve held the role of Receptionist tend to always include skills and requirements found in this list. Whether you’ve only got Phone Skills, Office Administration, Front Office, Calendaring, Lobbying, Outlook, Travel Arrangements, File Systems, Hospitality, Catering Experience, Receptionist, Vendor Management, Data Entry or Reservation Management in your background and experience, make sure to highlight the term prominently on your resume. As a job seeker you’ll be competing with many others who are bound to have as many as you (or more!) of these common resume keywords highlighted in their application for a job as a Receptionist.
Uncommon Keywords on Receptionist Job Descriptions
Employer job listings infrequently list Scanning, Answer Phones, High Volume, Secretarial, Stocking, Invoicing or Database as important skills or qualifications in Receptionist job descriptions. Nevertheless, job seekers mention them much more commonly in their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Receptionist role may go unnoticed or even discounted by hiring managers.
The most common important skills required by employers are Phone Skills, Office Administration, Front Office, Calendaring, Lobbying, Outlook and Travel Arrangements. These skills and requirements are just as likely to be mentioned by employers as well as on resumes of people that held a job as a Receptionist, suggesting that having these keywords on a resume are important for success as a Receptionist. Additionally, employer Receptionist job descriptions list Recruiting as a desirable experience, even though Recruiting appears 3.4 times less on resumes, suggesting that it's worth considering including this skill if you possess the experience.
Although you'd probably love to load up your resume with every possible keyword you can, employers tend to look for the things they specify in the job description. Our analysis suggests that highlighting too prominently terms like Scanning, Answer Phones, High Volume, Secretarial, Stocking, Invoicing and Database may be something to reconsider. These 7 terms appear 2.02, 2.05, 2.29, 3.07, 3.37, 3.59 and 4.43 times less frequently, respectively, than in job descriptions for a Receptionist position. This indicates that highlighting any of these keywords on your resume may not be a great way to get noticed by a potential employer.
Unless your resume has a good density of the following skills and experience listed, you may not be considered for the role of Receptionist. Make sure to include a strong showing for the following keywords on your resume:
- Phone Skills
- Office Administration
- Front Office
- Travel Arrangements
- File Systems
- Catering Experience
- Vendor Management
- Data Entry
- Reservation Management
Additionally employers frequently list the following as desirable qualities in a Receptionist candidate, but they are far less common on most resumes:
Finally people who held the position of a Receptionist and list it on their resume are adding these terms that are less likely to be noticed by employers. You may want to consider downplaying these terms on your Receptionist application:
- Answer Phones
- High Volume
Before applying for a Receptionist job
At ZipRecruiter, we understand better than anyone the importance of using the right keywords to describe your experience — it’s crucial to attracting the right employers! We built our business on the ability to effectively match job seekers with employers using AI-technology that understands your resume and how likely you are to be noticed by a potential future employer. Having a ZipRecruiter profile that showcases your most relevant skills and abilities can help you get recruited into a new role as a Receptionist. Get started on your journey
with a new ZipRecruiter Profile today!