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What Is a Pharmacy Clerk and How to Become One

What Is a Pharmacy Clerk?

Pharmacy clerks typically work at the front register of a pharmacy, processing prescriptions and insurance information from customers and handling payment when the customer picks up their medication. They also stock shelves, record inventory from shipments, maintain patient files, and tidy up the pharmacy. As a pharmacy clerk, you are not allowed to fill prescriptions or mix medications.

How to Become a Pharmacy Clerk

There are no formal education requirements to become a pharmacy clerk, though those aspiring to move up to pharmacy technician or intern roles need to earn a bachelor’s degree in the sciences or a related field. Qualifications for pharmacy clerk positions include computer proficiency, customer service skills, and basic administrative abilities. Most employers provide on-the-job training. Primary job duties include maintaining files, interacting with customers, and stocking shelves.

Pharmacy Clerk Job Description Sample

With this Pharmacy Clerk job description sample, you can get a good idea of what employers are looking for when hiring for this position. Remember though, every employer is different and each will have unique qualifications when they hire for their Pharmacy Clerk position.


We are looking for a Pharmacy Clerk to provide excellent customer service to our clients. In this position, you will answer phone calls, greet customers, take prescriptions, confirm insurance information, and handle payments when the order is ready. When not working with customers, you will review inventory and help keep our shelves stocked and organized. Our ideal candidate has at least one year of retail or customer service experience, preferably in a pharmacy, and is familiar with medical terminology.

Duties and Qualifications

  • Greet customers as they come to the pharmacy
  • Answer phone calls
  • Collect payment and insurance information
  • Give orders to customers
  • Keep the shelves organized and clean
  • Make regular inventory checks

Requirements and Qualifications

  • High school diploma or GED certificate
  • Strong customer service and communication skills
  • Cashier or customer service experience, preferably in a medical or pharmacy setting
  • Organizational skills
  • Familiarity with medical insurance claims