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What Is an Office Clerk and How to Become One

What Does an Office Clerk Do?

As an office clerk, you are responsible for ensuring that your office runs smoothly on a daily basis. You may be asked to answer telephone calls and emails, schedule appointments, manage relationships and ordering with vendors, maintain records, and manage billing. Your responsibilities may vary depending on the office you work in, and specialized skills or knowledge may be required.

How Do You Become an Office Clerk?

To become an office clerk, you may not need a to meet any educational requirements beyond a high school diploma or equivalent, but an associate or bachelor’s degree in business can be very helpful. Most office clerk jobs require excellent computer and data entry skills, strong organizational skills, and a good working knowledge of whatever industry you are working in. Certifications are available for general office clerks from community colleges and vocational schools.

What Is the Job Outlook for an Office Clerk?

Office clerk jobs will experience little to no growth in the near future, according to the Bureau of Labor Statistics. In general, the BLS projects a 1% decrease in demand for office clerks between 2016 and 2026. This is much lower than than the national average for all careers. Remember that this is a national, general average though, and certain industries and geographic areas may see some growth whiles others see a decline in demand for office clerks.

What Certification Does an Office Clerk Need?

Some office clerk jobs will not require any education beyond a high school diploma or GED certificate, and many provide on the job training for office clerks. You can, however, pursue an office clerk general certification through a community college or vocational school. These courses provide basic administrative skills training; passing the certification exam demonstrates your skills and qualifications in the office clerk field. Such a certification may provide an advantage to you when seeking employment.

Office Clerk Job Description Sample

With this Office Clerk job description sample, you can get a good idea of what employers are looking for when hiring for this position. Remember, every employer is different and each will have unique qualifications when they hire for a Office Clerk role.

Job Summary

We are currently seeking an experienced, competentoffice clerkto perform various administrative and clerical tasks, helping to support our offices and ensure success. The ideal candidate will be comfortable undertaking a variety of activities in the office, including filing, answering the phone, organizing documents, basic bookkeeping, and more. S/he will have the ability to work diligently and independently to help maintain efficient office operations. Reliability and a strong work ethic with great communication skills are a must. Familiarity with all necessary office equipment and procedures is also required.

Duties and Responsibilities

  • Ability to organize and maintain files and records, ensuring they remain updated and are easily accessible
  • Overseeing sorting and distribution of incomingmail
  • Preparation of outgoing mail (envelopes, packages, etc.)
  • Friendly and knowledgeable when answering the phone, taking messages. or redirecting calls to appropriate offices
  • Skilled in the use of office equipment such as photocopier, printers, etc
  • Excellent computer skills for word processing, spreadsheet creation, etc
  • Familiarity with basic bookkeeping tasks, able to issue invoices, checks, etc
  • Rapid typing skills to take minutes of meetings and dictations
  • Team mentality and willingness to assist in office management and organization procedures
  • Inventory stock of office supplies (paper, ink, etc.) and order what is needed
  • Able to help make travel arrangements for coworkers and book venues for conferences/events
  • Willing to perform various office duties, as assigned

Requirements and Qualifications

  • High school diploma required relevant degree or certification is preferred
  • Successful work experience asan office clerkor in another clerical position
  • Strong working knowledge of office procedures and basic accounting principles
  • Ability to effectively use and maintain office equipment
  • Excellent, rapid typing skills with knowledge in stenography and experience taking dictations
  • Solid knowledge of Microsoft Office
  • Outstanding communication skills
  • Great organizational and multitasking abilities