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Inside Sales Rep Must-Have Resume Skills and Keywords

Are you interested in improving your job outlook and increasing your salary? How can you demonstrate that you are the most qualified candidate for an Inside Sales Rep position? Of course continuing to gain experience working as an Inside Sales Rep may be your best qualification, but there are other ways you can also develop your skills, like continuing education or volunteer opportunities. More immediately, however, you can be ready for your next opportunity or promotion by educating yourself about the duties, responsibilities, and required skills of an Inside Sales Rep and making sure your resume reflects your experience properly.

In order to do so, you’ll want to know that both employers hiring for an Inside Sales Rep and those who list the position of Inside Sales Rep on their resumes predominantly feature Inside Sales and Customer Service as the most common and important terms, respectively. But the list quickly begins to diverge with resumes showing MS Office, Communication Skills and Scheduling at positions three, four and five, while job listings show a different pattern. Do you know what you would list?

We designed the ZipRecruiter Career Keyword Mapper to help you solve this problem and hopefully improve your resume. Using machine learning tools paired with industry research, our Marketplace Research Team helped analyze millions of job postings and resumes to identify the most important keywords related to Inside Sales Rep jobs. Our goal is to help you discover opportunities to improve your resume or to help you understand what skills and qualifications you need to be an Inside Sales Rep or to advance your career into beyond this role.

Top Skills Mentioned in Job Descriptions

Top
10
Job Skills
Employers require a broad range of skills and qualifications in their descriptions of Inside Sales Rep positions. The top three keywords make up 47.53% of the total set of top terms. Look to the Resume Checklist below to see how Inside Sales, Customer Service, and Communication Skills shares stack up against the share from resumes. Relationship Management, Detail Oriented and Multi Tasking represent an additionally healthy share of the employer Inside Sales Rep job postings with their combined total of 26.29%. At 26.17%, Quoting, Auto Delivery, Relationship Building, and MS Office appear far less frequently, but are still a significant portion of the 10 top Inside Sales Rep skills and requirements according to employers.

Top Skills Mentioned in Resumes

Top
10
Job Skills
The top three keywords people who held Inside Sales Rep descriptions listed on their resumes are Inside Sales (appearing on 25.36%), Customer Service (appearing on 20.49%), and MS Office (appearing on 7.61%). 53.46% of resumes with Inside Sales Rep descriptions have at least one of these terms. The Resume Checklist will help you make sense of whether or not employers are also demanding these skills. Communication Skills, Scheduling, and Accountable are still quite common, and a respectable share of skills found on resumes for Inside Sales Rep with 21.73% of the total. At 24.81%, Collaboration, Microsoft Excel, Vendor Management, and Account Management appear far less frequently, but are still a significant portion of the 10 top Inside Sales Rep skills and qualifications found on resumes.

Most Important Skills Required to Be an Inside Sales Rep as Listed by Employers and Employees

Here is a simple table of the top 10 skills and qualifications as listed by employers in Inside Sales Rep job postings since January of 2018, followed by the top 10 skills and qualifications most commonly listed by people who held the title of Inside Sales Rep on their resumes.
Top Inside Sales Rep Skills
Skills Required by Employers Share
Inside Sales 21.33%
Customer Service 14.98%
Communication Skills 11.22%
Relationship Management 9.24%
Detail Oriented 8.69%
Multi Tasking 8.36%
Quoting 7.71%
Auto Delivery 7.13%
Relationship Building 6.58%
MS Office 4.75%
Skills Listed by Employees Share
Inside Sales 25.36%
Customer Service 20.49%
MS Office 7.61%
Communication Skills 7.54%
Scheduling 7.40%
Accountable 6.79%
Collaboration 6.65%
Microsoft Excel 6.17%
Vendor Management 6.10%
Account Management 5.89%

Inside Sales Rep Resume Checklist

Our Resume Keyword Checklist is based upon an analysis of the most commonly found terms within both job descriptions and resumes for Inside Sales Rep roles. Our algorithm helps isolate phrases and patterns to identify the most frequently recurring and reused keywords from each data source, while correcting for uncommon and outlier results. Various heuristic methodologies are then applied to ultimately create two top 20 lists of the most important and significant skills, certificates and requirements found within Inside Sales Rep job postings and resumes. We then merge the two lists together and use a combination of statistics and rules-based scenarios to create a list that is audited by the Marketplace Research team, and finally turned into the checklist you see below. Our hope is that knowing this information can help you make your best impression with your next potential employer.
Uncommon Keywords on Inside Sales Rep Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Relationship Building
Auto Delivery
Relationship Management
Innovation
Multi Tasking
Detail Oriented
Reservation Management
Communication Skills
Employer job listings tend to list Relationship Building, Auto Delivery, Relationship Management, Innovation, Multi Tasking, Detail Oriented, Reservation Management or Communication Skills as requirements in Inside Sales Rep job descriptions; however, job seekers mention them far less frequently on their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for an Inside Sales Rep role may help you stand out more to hiring managers.
Common Keywords on Inside Sales Rep Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Sales Experience
Forecasting
Inside Sales
Customer Service
CRM
Technical
Facilitation
MS Office
Collaboration
Database
Accountable
Both employer job listings and resumes from people who’ve held the role of Inside Sales Rep tend to always include skills and requirements found in this list. Whether you’ve only got Sales Experience, Forecasting, Inside Sales, Customer Service, CRM, Technical, Facilitation, MS Office, Collaboration, Database or Accountable in your background and experience, make sure to highlight the term prominently on your resume. As a job seeker you’ll be competing with many others who are bound to have as many as you (or more!) of these common resume keywords highlighted in their application for a job as an Inside Sales Rep.
Uncommon Keywords on Inside Sales Rep Job Descriptions
Job Descriptions
Resumes
25%
50%
75%
100%
Vendor Management
Account Management
Scheduling
Data Entry
Invoicing
Employer job listings infrequently list Vendor Management, Account Management, Scheduling, Data Entry or Invoicing as important skills or qualifications in Inside Sales Rep job descriptions. Nevertheless, job seekers mention them much more commonly in their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for an Inside Sales Rep role may go unnoticed or even discounted by hiring managers.

FAQs about Inside Sales Rep Skills and Resume Keywords

What are the most important Inside Sales Rep job skills to have on my resume?

The most common important skills required by employers are Sales Experience, Forecasting, Inside Sales, Customer Service, CRM, Technical and Facilitation. These skills and requirements are just as likely to be mentioned by employers as well as on resumes of people that held a job as an Inside Sales Rep, suggesting that having these keywords on a resume are important for success as an Inside Sales Rep. Additionally, employer Inside Sales Rep job descriptions list Relationship Building as a desirable experience, even though Relationship Building appears 6.18 times less on resumes, suggesting that it's worth considering including this skill if you possess the experience.

What are the least important Inside Sales Rep job skills to have on my resume?

Although you'd probably love to load up your resume with every possible keyword you can, employers tend to look for the things they specify in the job description. Our analysis suggests that highlighting too prominently terms like Vendor Management, Account Management, Scheduling, Data Entry and Invoicing may be something to reconsider. These 5 terms appear 2.32, 3.05, 3.57, 4.39 and 4.67 times less frequently, respectively, than in job descriptions for an Inside Sales Rep position. This indicates that highlighting any of these keywords on your resume may not be a great way to get noticed by a potential employer.

How do I make sure my resume has all of the right keywords for an Inside Sales Rep position?

Unless your resume has a good density of the following skills and experience listed, you may not be considered for the role of Inside Sales Rep. Make sure to include a strong showing for the following keywords on your resume:
  • Sales Experience
  • Forecasting
  • Inside Sales
  • Customer Service
  • CRM
  • Technical
  • Facilitation
  • MS Office
  • Collaboration
  • Database
  • Accountable
Additionally employers frequently list the following as desirable qualities in an Inside Sales Rep candidate, but they are far less common on most resumes:
  • Relationship Building
  • Auto Delivery
  • Relationship Management
  • Innovation
  • Multi Tasking
  • Detail Oriented
  • Reservation Management
  • Communication Skills
Finally people who held the position of an Inside Sales Rep and list it on their resume are adding these terms that are less likely to be noticed by employers. You may want to consider downplaying these terms on your Inside Sales Rep application:
  • Vendor Management
  • Account Management
  • Scheduling
  • Data Entry
  • Invoicing

Before applying for an Inside Sales Rep job

At ZipRecruiter, we understand better than anyone the importance of using the right keywords to describe your experience — it’s crucial to attracting the right employers! We built our business on the ability to effectively match job seekers with employers using AI-technology that understands your resume and how likely you are to be noticed by a potential future employer. Having a ZipRecruiter profile that showcases your most relevant skills and abilities can help you get recruited into a new role as an Inside Sales Rep. Get started on your journey with a new ZipRecruiter Profile today!