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What Is a Deli Manager and How to Become One

What Is a Deli Manager and How to Become One Image

What Does a Deli Manager Do?

Your duties as a deli manager depend on the location of your employment. In every deli, your responsibilities include overseeing operations, inspecting food quality and display case presentation, and managing food safety practices and cleaning. You also manage other deli employees, perform on-the-job training, and ensure quality customer service. In a meat department at a grocery store or market, you may be in charge of inventory and food costs. At a restaurant, you may help deli clerks with food preparation, engage with customers during ordering, or aid the cashier during peak hours.

How to Become a Deli Manager

The qualifications and skills that you need for a career as a deli manager depend on the location of your employment. Every employer expects a high school diploma. A larger restaurant-style deli or supermarket deli may seek management personnel with previous management experience or a postsecondary degree in food service management. Smaller delis may offer promotion opportunities for deli clerks who have a year or more of experience. Some employers may accept job experience from a related food service specialty, such as a bakery, market, or restaurant.

Deli Manager Job Description Sample

With this Deli Manager job description sample, you can get a good idea of what employers are looking for when hiring for this position. Remember, every employer is different and each will have unique qualifications when they hire for a Deli Manager role.

Job Summary

We are seeking an experienced, self-starting individual to join our grocery store as a Deli Manager. As the person responsible for the deli department and team, you supervise deli employees, creating schedules, implementing merchandising and sales initiatives, and ensuring superb customer service in every customer interaction. You work with the General Manager to determine the deli's needs and goals, and submit orders to vendors for fish and meat. This position requires considerable prior experience in a fast-paced deli environment, and our ideal candidate has strong customer service, communication, and organizational skills, in addition to proven experience leading and supervising other workers.

Duties and Responsibilities

  • Oversee deli employees, ensuring appropriate food handling, customer service, and pursuit of sales goals
  • Manage employee schedules and time-off requests
  • Collaborate with the General Manager to produce displays and inventory
  • Check prices across multiple vendors to ensure the best cost

Requirements and Qualifications

  • At least four years of deli experience, including two years in a supervisory role
  • Strong organizational and administrative skills
  • Proficiency with POS systems and standard office software for accounting and inventory purposes
  • Excellent customer service and communication skills
  • Vendor management experience a strong plus