Customer Service Sales Must-Have Resume Skills and Keywords
Are you interested in improving your job outlook and increasing your salary? How can you demonstrate that you are the most qualified candidate for a Customer Service Sales position? Of course continuing to gain experience working as a Customer Service Sales may be your best qualification, but there are other ways you can also develop your skills, like continuing education or volunteer opportunities. More immediately, however, you can be ready for your next opportunity or promotion by educating yourself about the duties, responsibilities, and required skills of a Customer Service Sales and making sure your resume reflects your experience properly.
In order to do so, you’ll want to know that both employers hiring for a Customer Service Sales and those who list the position of Customer Service Sales on their resumes predominantly feature Customer Service Sales and Customer Service as the most common and important terms, respectively. But the list quickly begins to diverge with resumes showing Scheduling, Technical and MS Office at positions three, four and five, while job listings show a different pattern. Do you know what you would list?
We designed the ZipRecruiter Career Keyword Mapper to help you solve this problem and hopefully improve your resume. Using machine learning tools paired with industry research, our Marketplace Research Team helped analyze millions of job postings and resumes to identify the most important keywords related to Customer Service Sales jobs. Our goal is to help you discover opportunities to improve your resume or to help you understand what skills and qualifications you need to be a Customer Service Sales or to advance your career into beyond this role.
Employers list the keywords Customer Service Sales and Customer Service in 51.36% of Customer Service Sales job postings. Having such a significant share of the pie suggests these terms are critical to your resume. Multi Tasking, Build Rapport and Sales Experience are still quite important, but a smaller sliceof the employer Customer Service Sales job postings with their combined total of 17.98%. At 17.94%, MS Office, CRM, Collaboration, and Detail Oriented appear far less frequently, but are still a significant portion of the 10 top Customer Service Sales skills and requirements according to employers.
People who held the position of Customer Service Sales list the keywords Customer Service Sales and Customer Service in 54.69% of resumes analyzed. The Resume Checklist will add more clarity to help you understand if job postings are requiring these skills as much as employees have listed them. Technical, MS Office, and English Speaking are still quite common, and a respectable share of skills found on resumes for Customer Service Sales with 18.75% of the total. At 19.15%, Data Entry, Receptionist, Communication Skills, and Cashier appear far less frequently, but are still a significant portion of the 10 top Customer Service Sales skills and qualifications found on resumes.
Here is a simple table of the top 10 skills and qualifications as listed by employers in Customer Service Sales job postings since January of 2018, followed by the top 10 skills and qualifications most commonly listed by people who held the title of Customer Service Sales on their resumes.
Top Customer Service Sales Skills
|Skills Required by Employers
|Customer Service Sales
|Skills Listed by Employees
|Customer Service Sales
Our Resume Keyword Checklist is based upon an analysis of the most commonly found terms within both job descriptions and resumes for Customer Service Sales roles. Our algorithm helps isolate phrases and patterns to identify the most frequently recurring and reused keywords from each data source, while correcting for uncommon and outlier results. Various heuristic methodologies are then applied to ultimately create two top 20 lists of the most important and significant skills, certificates and requirements found within Customer Service Sales job postings and resumes. We then merge the two lists together and use a combination of statistics and rules-based scenarios to create a list that is audited by the Marketplace Research team, and finally turned into the checklist you see below. Our hope is that knowing this information can help you make your best impression with your next potential employer.
Uncommon Keywords on Customer Service Sales Resumes
Employer job listings tend to list CRM, Sales Experience, Bilingual, Relationship Management, Communication Skills or Multi Tasking as requirements in Customer Service Sales job descriptions; however, job seekers mention them far less frequently on their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Customer Service Sales role may help you stand out more to hiring managers.
Common Keywords on Customer Service Sales Resumes
Both employer job listings and resumes from people who’ve held the role of Customer Service Sales tend to always include skills and requirements found in this list. Whether you’ve only got Sales and Marketing, Collaboration, Detail Oriented, Customer Service, Customer Service Sales, MS Office, Accountable, Customer Retention or Scheduling in your background and experience, make sure to highlight the term prominently on your resume. As a job seeker you’ll be competing with many others who are bound to have as many as you (or more!) of these common resume keywords highlighted in their application for a job as a Customer Service Sales.
Uncommon Keywords on Customer Service Sales Job Descriptions
Employer job listings infrequently list Technical, English Speaking, Data Entry or Outlook as important skills or qualifications in Customer Service Sales job descriptions. Nevertheless, job seekers mention them much more commonly in their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Customer Service Sales role may go unnoticed or even discounted by hiring managers.
The most common important skills required by employers are Sales and Marketing, Collaboration, Detail Oriented, Customer Service, Customer Service Sales, MS Office and Accountable. These skills and requirements are just as likely to be mentioned by employers as well as on resumes of people that held a job as a Customer Service Sales, suggesting that having these keywords on a resume are important for success as a Customer Service Sales. Additionally, employer Customer Service Sales job descriptions list CRM as a desirable experience, even though CRM appears 7.6 times less on resumes, suggesting that it's worth considering including this skill if you possess the experience.
Although you'd probably love to load up your resume with every possible keyword you can, employers tend to look for the things they specify in the job description. Our analysis suggests that highlighting too prominently terms like Technical, English Speaking, Data Entry and Outlook may be something to reconsider. These 4 terms appear 2.66, 3.00, 3.05 and 4.62 times less frequently, respectively, than in job descriptions for a Customer Service Sales position. This indicates that highlighting any of these keywords on your resume may not be a great way to get noticed by a potential employer.
Unless your resume has a good density of the following skills and experience listed, you may not be considered for the role of Customer Service Sales. Make sure to include a strong showing for the following keywords on your resume:
- Sales and Marketing
- Detail Oriented
- Customer Service
- Customer Service Sales
- MS Office
- Customer Retention
Additionally employers frequently list the following as desirable qualities in a Customer Service Sales candidate, but they are far less common on most resumes:
- Sales Experience
- Relationship Management
- Communication Skills
- Multi Tasking
Finally people who held the position of a Customer Service Sales and list it on their resume are adding these terms that are less likely to be noticed by employers. You may want to consider downplaying these terms on your Customer Service Sales application:
- English Speaking
- Data Entry
At ZipRecruiter, we understand better than anyone the importance of using the right keywords to describe your experience — it’s crucial to attracting the right employers! We built our business on the ability to effectively match job seekers with employers using AI-technology that understands your resume and how likely you are to be noticed by a potential future employer. Having a ZipRecruiter profile that showcases your most relevant skills and abilities can help you get recruited into a new role as a Customer Service Sales. Get started on your journey with a new ZipRecruiter Profile today!