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Customer Account Manager

Customer Account Manager Must-Have Resume Skills and Keywords

Are you interested in improving your job outlook and increasing your salary? How can you demonstrate that you are the most qualified candidate for a Customer Account Manager position? Of course continuing to gain experience working as a Customer Account Manager may be your best qualification, but there are other ways you can also develop your skills, like continuing education or volunteer opportunities. More immediately, however, you can be ready for your next opportunity or promotion by educating yourself about the duties, responsibilities, and required skills of a Customer Account Manager and making sure your resume reflects your experience properly. In order to do so, you’ll want to know that employers commonly feature Account Management and Sales Experience as the most prominent terms in their Customer Account Manager job descriptions, yet those who have held the position of Customer Account Manager and list it on their resume indicate Invoicing and Vendor Management more predominantly. Do you know what you would list? We designed the ZipRecruiter Career Keyword Mapper to help you solve this problem and hopefully improve your resume. Using machine learning tools paired with industry research, our Marketplace Research Team helped analyze millions of job postings and resumes to identify the most important keywords related to Customer Account Manager jobs. Our goal is to help you discover opportunities to improve your resume or to help you understand what skills and qualifications you need to be a Customer Account Manager or to advance your career into beyond this role.

Top Skills Mentioned in Job Descriptions

Top
10
Job Skills
Employers require a broad range of skills and qualifications in their descriptions of Customer Account Manager positions. The top three keywords make up 39.48% of the total set of top terms. Look to the Resume Checklist below to see how Account Management, Sales Experience, and Customer Relationship Management shares stack up against the share from resumes. Customer Acquisition, Human Resources Experience and Product Knowledge represent an additionally healthy share of the employer Customer Account Manager job postings with their combined total of 28.4%. At 32.12%, Customer Retention, Management Training, CRM, and Territory Management appear far less frequently, but are still a significant portion of the 10 top Customer Account Manager skills and requirements according to employers.

Top Skills Mentioned in Resumes

Top
10
Job Skills
Job seeker resumes showcase a broad range of skills and qualifications in their descriptions of Customer Account Manager positions. The top three keywords represent 38% of the total set of top resume listed keywords. Look to the Resume Checklist below to investigate how Invoicing, Vendor Management, and Customer Relationship Management match up to employer job descriptions. Account Management, Outlook, and Data Entry represent a very decent share of skills found on resumes for Customer Account Manager with 30.61% of the total. At 31.4%, Account Receivables, Database, Compliance, and Deposits appear far less frequently, but are still a significant portion of the 10 top Customer Account Manager skills and qualifications found on resumes.

Most Important Skills Required to Be a Customer Account Manager as Listed by Employers and Employees

Here is a simple table of the top 10 skills and qualifications as listed by employers in Customer Account Manager job postings since January of 2018, followed by the top 10 skills and qualifications most commonly listed by people who held the title of Customer Account Manager on their resumes.
Top Customer Account Manager Skills
Skills Required by Employers Share
Account Management 13.59%
Sales Experience 13.52%
Customer Relationship Management 12.37%
Customer Acquisition 10.55%
Human Resources Experience 9.20%
Product Knowledge 8.65%
Customer Retention 8.59%
Management Training 8.52%
CRM 7.64%
Territory Management 7.37%
Skills Listed by Employees Share
Invoicing 14.32%
Vendor Management 11.96%
Customer Relationship Management 11.72%
Account Management 11.09%
Outlook 10.39%
Data Entry 9.13%
Account Receivables 8.34%
Database 8.18%
Compliance 8.03%
Deposits 6.85%

Customer Account Manager Resume Checklist

Our Resume Keyword Checklist is based upon an analysis of the most commonly found terms within both job descriptions and resumes for Customer Account Manager positions. Our algorithm helps isolate phrases and patterns to identify the most frequently recurring and reused keywords from each data source, while correcting for uncommon and outlier results. Various heuristic methodologies are then applied to ultimately create two top 20 lists of the most important and significant skills, certificates and requirements found within Customer Account Manager job postings and resumes. We then merge the two lists together and use a combination of statistics and rules-based scenarios to create a list that is audited by the Marketplace Research team, and finally turned into the checklist you see below. Our hope is that knowing this information can help you make your best impression with your next potential employer.
Uncommon Keywords on Customer Account Manager Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Customer Acquisition
Hospitality
Direct Sales
Phone Skills
Lead Generation
Customer Retention
Employer job listings often list Customer Acquisition, Hospitality, Direct Sales, Phone Skills, Lead Generation or Customer Retention as requirements in Customer Account Manager job descriptions; however, candidates mention them far less frequently on their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Customer Account Manager position may help you stand out more to hiring managers.
Common Keywords on Customer Account Manager Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Athletics
Product Knowledge
Sales and Marketing
Human Resources Experience
Customer Service Sales
CRM
Account Management
Customer Relationship Management
Both employer job listings and resumes from people who’ve held the position of Customer Account Manager tend to always include skills and requirements found in this list. Whether you’ve only got Athletics, Product Knowledge, Sales and Marketing, Human Resources Experience, Customer Service Sales, CRM, Account Management or Customer Relationship Management in your background and experience, make sure to highlight the term prominently on your resume. As a candidate you’ll be competing with many others who are bound to have as many as you (or more!) of these common resume keywords highlighted in their application for a job as a Customer Account Manager.
Uncommon Keywords on Customer Account Manager Job Descriptions
We did not find any skills or qualifications that were common on Customer Account Manager resumes, but uncommon on Customer Account Manager job descriptions.

FAQs about Customer Account Manager Skills and Resume Keywords

What are the most important Customer Account Manager job skills to have on my resume?

The most common important skills required by employers are Athletics, Product Knowledge, Sales and Marketing, Human Resources Experience, Customer Service Sales, CRM and Account Management. These skills and requirements are just as likely to be mentioned by employers as well as on resumes of people that held a position as a Customer Account Manager, suggesting that having these keywords on a resume are important for success as a Customer Account Manager. Additionally, employer Customer Account Manager job descriptions list Customer Acquisition as a desirable experience, even though Customer Acquisition appears 7.14 times less on resumes, suggesting that it's worth considering including this term if you possess the experience.

How do I make sure my resume has all of the right keywords for a Customer Account Manager position?

Unless your resume has a good density of the following skills and experience listed, you may not be considered for the role of Customer Account Manager. Make sure to include a strong showing for the following keywords on your resume:
  • Athletics
  • Product Knowledge
  • Sales and Marketing
  • Human Resources Experience
  • Customer Service Sales
  • CRM
  • Account Management
  • Customer Relationship Management
Additionally employers frequently list the following as desirable qualities in a Customer Account Manager candidate, but they are far less common on most resumes:
  • Customer Acquisition
  • Hospitality
  • Direct Sales
  • Phone Skills
  • Lead Generation
  • Customer Retention

Before applying for a Customer Account Manager job

At ZipRecruiter, we understand better than anyone the importance of using the right keywords to describe your experience — it’s crucial to attracting the right employers! We built our business on the ability to effectively match job seekers with employers using AI-technology that understands your resume and how likely you are to be noticed by a potential future employer. Having a ZipRecruiter profile that showcases your most relevant skills and abilities can help you get recruited into a new role as a Customer Account Manager. Get started on your journey with a new ZipRecruiter Profile today!

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