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Collections Representative Must-Have Resume Skills and Keywords

Are you interested in improving your job outlook and increasing your salary? How can you demonstrate that you are the most qualified candidate for a Collections Representative position? Of course continuing to gain experience working as a Collections Representative may be your best qualification, but there are other ways you can also develop your skills, like continuing education or volunteer opportunities. More immediately, however, you can be ready for your next opportunity or promotion by educating yourself about the duties, responsibilities, and required skills of a Collections Representative and making sure your resume reflects your experience properly. We designed the ZipRecruiter Career Keyword Mapper to help you solve this problem and hopefully improve your resume. Using machine learning tools paired with industry research, our Marketplace Research Team helped analyze millions of job postings and resumes to identify the most important keywords related to Collections Representative jobs. Our goal is to help you discover opportunities to improve your resume or to help you understand what skills and qualifications you need to be a Collections Representative or to advance your career into beyond this role.

Top Skills Mentioned in Job Descriptions

Top
10
Job Skills
The most important keyword to employers in Collections Representative job descriptions is Collection Management, appearing in a massive 40.82% of job postings. If you don’t have Collection Management listed on your resume, there may not be a reason to apply. Outbound Calling, Skip Tracing and Invoicing are still quite important, but a smaller sliceof the employer Collections Representative job postings with their combined total of 20.4%. At 19.53%, Post Payments Reconciliation, Compliance, Outlook, and Negotiation Skills appear far less frequently, but are still a significant portion of the 10 top Collections Representative skills and requirements according to employers.

Top Skills Mentioned in Resumes

Top
10
Job Skills
The top three keywords people who held Collections Representative descriptions listed on their resumes are Collection Management (appearing on 33.87%), Data Entry (appearing on 10.57%), and Outbound Calling (appearing on 9.53%). 53.97% of resumes with Collections Representative descriptions have at least one of these terms. The Resume Checklist will help you make sense of whether or not employers are also demanding these skills. Account Receivables, Invoicing, and Compliance are still quite common, and a respectable share of skills found on resumes for Collections Representative with 21.69% of the total. At 24.34%, Receptionist, Inbound Calls, Skip Tracing, and Cashier appear far less frequently, but are still a significant portion of the 10 top Collections Representative skills and qualifications found on resumes.

Most Important Skills Required to Be aCollections Representative as Listed by Employers and Employees

Here is a simple table of the top 10 skills and qualifications as listed by employers in Collections Representative job postings since January of 2018, followed by the top 10 skills and qualifications most commonly listed by people who held the title of Collections Representative on their resumes.
Top Collections Representative Skills
Skills Required by Employers Share
Collection Management 40.82%
Collection Services 11.08%
Account Receivables 8.16%
Outbound Calling 7.58%
Skip Tracing 7.43%
Invoicing 5.39%
Post Payments Reconciliation 5.10%
Compliance 4.96%
Outlook 4.81%
Negotiation Skills 4.66%
Skills Listed by Employees Share
Collection Management 33.87%
Data Entry 10.57%
Outbound Calling 9.53%
Account Receivables 7.65%
Invoicing 7.02%
Compliance 7.02%
Receptionist 6.19%
Inbound Calls 6.12%
Skip Tracing 6.05%
Cashier 5.98%

Collections Representative Resume Checklist

Our Resume Keyword Checklist is based upon an analysis of the most commonly found terms within both job descriptions and resumes for Collections Representative positions. Our algorithm helps isolate phrases and patterns to identify the most frequently recurring and reused keywords from each data source, while correcting for uncommon and outlier results. Various heuristic methodologies are then applied to ultimately create two top 20 lists of the most important and significant skills, certificates and requirements found within Collections Representative job postings and resumes. We then merge the two lists together and use a combination of statistics and rules-based scenarios to create a list that is audited by the Marketplace Research team, and finally turned into the checklist you see below. Our hope is that knowing this information can help you make your best impression with your next potential employer.
Uncommon Keywords on Collections Representative Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Collection Services
Employer job listings often list Collection Services as requirements in Collections Representative job descriptions; however, candidates mention them far less frequently on their resumes. If you possess this experience, including this keyword prominently on your resume when applying for a Collections Representative position may help you stand out more to hiring managers.
Common Keywords on Collections Representative Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Post Payments Reconciliation
Billing Collections
Negotiation Skills
Phone Skills
Skip Tracing
Both employer job listings and resumes from people who’ve held the position of Collections Representative tend to always include skills and requirements found in this list. Whether you’ve only got Post Payments Reconciliation, Billing Collections, Negotiation Skills, Phone Skills or Skip Tracing in your background and experience, make sure to highlight the term prominently on your resume. As a candidate you’ll be competing with many others who are bound to have as many as you (or more!) of these common resume keywords highlighted in their application for a job as a Collections Representative.
Uncommon Keywords on Collections Representative Job Descriptions
Job Descriptions
Resumes
25%
50%
75%
100%
Collection Management
Account Receivables
Reconciling
Outlook
High Volume
Bankruptcy Law
Outbound Calling
Accounts Payable
Invoicing
Compliance
Database
Inbound Calls
Employer job listings seldom list Collection Management, Account Receivables, Reconciling, Outlook, High Volume, Bankruptcy Law, Outbound Calling, Accounts Payable, Invoicing, Compliance, Database or Inbound Calls as important skills or qualifications in Collections Representative job descriptions. Nevertheless, candidates mention them much more commonly in their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Collections Representative position may go unnoticed or even discounted by hiring managers.

FAQs about Collections Representative Skills and Resume Keywords

What are the most important Collections Representative job skills to have on my resume?

The most common important skills required by employers are Post Payments Reconciliation, Billing Collections, Negotiation Skills, Phone Skills and Skip Tracing. These skills and requirements are just as likely to be mentioned by employers as well as on resumes of people that held a position as a Collections Representative, suggesting that having these keywords on a resume are important for success as a Collections Representative. Additionally, employer Collections Representative job descriptions list Collection Services as a desirable experience, even though Collection Services appears 2.41 times less on resumes, suggesting that it's worth considering including this term if you possess the experience.

What are the least important Collections Representative job skills to have on my resume?

Although you'd probably love to load up your resume with every possible keyword you can, employers tend to look for the things they specify in the job description. Our analysis suggests that highlighting too prominently terms like Collection Management, Account Receivables, Reconciling, Outlook, High Volume, Bankruptcy Law and Outbound Calling may be something to reconsider. These 7 terms appear 2.03, 2.29, 2.41, 2.51, 2.71, 2.82 and 3.07 times less frequently, respectively, than in job descriptions for a Collections Representative position. This implies that highlighting any of these keywords on your resume may not be a great way to stand out to a potential employer.

How do I make sure my resume has all of the right keywords for a Collections Representative position?

Unless your resume has a good density of the following skills and experience listed, you may not be considered for the role of Collections Representative. Make sure to include a strong showing for the following keywords on your resume:
  • Post Payments Reconciliation
  • Billing Collections
  • Negotiation Skills
  • Phone Skills
  • Skip Tracing
Additionally employers frequently list the following as desirable qualities in a Collections Representative candidate, but they are far less common on most resumes:
  • Collection Services
Finally people who held the position of a Collections Representative and list it on their resume are adding these terms that are less likely to be noticed by employers. You may want to consider downplaying these terms on your Collections Representative application:
  • Collection Management
  • Account Receivables
  • Reconciling
  • Outlook
  • High Volume
  • Bankruptcy Law
  • Outbound Calling
  • Accounts Payable
  • Invoicing
  • Compliance
  • Database
  • Inbound Calls

Before applying for a Collections Representative job

At ZipRecruiter, we understand better than anyone the importance of using the right keywords to describe your experience — it’s crucial to attracting the right employers! We built our business on the ability to effectively match job seekers with employers using AI-technology that understands your resume and how likely you are to be noticed by a potential future employer. Having a ZipRecruiter profile that showcases your most relevant skills and abilities can help you get recruited into a new role as a Collections Representative. Get started on your journey with a new ZipRecruiter Profile today!