A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.
What Are the Requirements to Become a Case Management Assistant?
Qualifications include a high school diploma, although you can pursue an associate degree in social science, human services, or a related field. Advancement in this career path requires additional education. You must pass a background check. Training is done on-the-job, working closely with other staff members such as social workers. Compassion and patience are invaluable skills. Because your duties include working with different kinds of cases, you also need strong time management and organizational skills. You must have strong interpersonal skills to communicate with individuals in stressful situations. You can obtain accreditation through the Council for Standards in Human Service Education to increase your job opportunities.